Groups
Groups at NROCKS
Here at NROCKS we believe that the more people you bring together to the great outdoors, the merrier! This is why we specialize in groups of all shapes and sizes. Our experiences meet the need of all sorts of groups including scout troops, church groups, educational groups, and family groups.
Call us at (540) 437-9901 so that you (and all your group members) can come on out and enjoy the fun!
What does NROCKS consider a group?
Nonprofit and student groups may be eligible for our 20% formal group discount as long as 10 people participate in an activity.
Family & friend groups, or other types of groups, of 10 or more individuals that come to NROCKS together, participate in the same activity, and pay with a single payer may be eligible for our 15% informal group discount
Group discounts are not applicable on Saturdays or Sundays.
Do I have to pay a deposit?
Yes, groups have to pay a 50% deposit in order to make a reservation. The final balance is due no later than 2 weeks prior to a trip date. This deposit is refundable up until 2 weeks prior to a reservation and may be refunded as store credit up to 7 days ahead of a reservation.
I’m thinking about coming with 10 of my best friends. Do I count as a group?
It depends. If yyour 10 friends or family members are all paying NROCKS separately for your trip, then no, you are not considered a group by NROCKS. If one person plans on paying the total NROCKS bill, you would be considered a group! If you decide to split the bill behind the scenes, yes, we’ll still consider you a group.
Why does being considered a group matter?
Groups are eligible for certain discounts that we can’t offer participants that are paying individually. Groups also have a different cancellation policy.
What is the group cancellation policy?
Groups that receive a group discount are required to cancel at least 2 weeks prior to a reservation to receive a full refund. Groups that cancel within that 2 week window but at least 7 days ahead of the reservation are eligible for store credit.
The cancellation policy is different for groups because leading a group requires additional planning and staffing for our team.
How can I be certain if I am considered a group and receive a group discount?
Call one of our reservation specialists at (540) 437-9901 and they’ll be able to answer all your questions about our group policy!
Events at NROCKS
Want to have a family reunion or wedding at NROCKS? We’ve got activities, lodging, and catering covered! What more could you ask for? Contact our Event Specialist at (540) 437-9901 to discuss details and rates!